Privacy Policy

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Privacy Policy

Last updated: 5th of January, 2026

This Privacy Policy describes how KEIRA (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

We are committed to handling your personal information with care and transparency, in accordance with applicable Japanese data protection laws.

1. Personal Information We Collect

When you visit our website or place an order, we may collect the following information:

• Name
• Email address
• Shipping and billing address
• Phone number
• Order and purchase history
• Device and browser information (such as IP address, time zone, and cookies)

Payment information is processed securely by third-party payment providers. We do not store or have access to your full credit card details.

2. How We Use Your Information

We use your personal information only for purposes necessary to operate our business, including:

• Processing and fulfilling orders
• Arranging shipping and delivery
• Communicating with you regarding your order
• Providing customer support
• Improving our website and services
• Preventing fraud and ensuring security

We do not use your information for newsletters, advertising, or promotional emails at this time.

3. Sharing Your Information

We share your personal information only with trusted third parties necessary to operate our business, such as:

• Payment processing providers
• Shipping and logistics partners
• Website hosting and IT service providers

Your information is shared only to the extent necessary to perform these services.

We do not sell, rent, or trade your personal information to third parties.

4. Data Storage and Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

Your data is stored securely using reputable service providers and accessed only when necessary for business operations.

5. Cookies and Website Data

Our website uses cookies and similar technologies to ensure proper functionality and improve user experience.

Cookies may collect information such as:

• Pages visited
• Time spent on the site
• Device and browser type

You can disable cookies through your browser settings; however, some website features may not function correctly.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders
• Comply with legal and accounting obligations
• Resolve disputes

When personal information is no longer required, it is securely deleted or anonymized.

7. Your Rights

Under applicable Japanese data protection laws, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Inquire about how your data is used

To exercise these rights, please contact us using the information below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The most current version will always be available on this page.

9. Contact Information

If you have any questions or requests regarding this Privacy Policy or your personal information, please contact us:

KEIRA
Email: info@keirasilver.com
Country of operation: Japan